Cookie Policy
Last updated: Aug 2026 · Applies to Helpora Pvt. Ltd. and the Helpora platform.
Helpora Pvt. Ltd. operates a technology platform that connects neighbours for everyday tasks. We act as an intermediary under the Information Technology Act, 2000. Helpers are independent individuals who use the platform, and are not employees or agents of Helpora. This document applies to your use of the Helpora website and app, is governed by the laws of India, and the English version prevails wherever it is translated.
Helpora Pvt. Ltd. ("Helpora", "we", "us", "our"), which operates the Helpora platform, uses a small number of cookies and similar storage on this website. This page explains each one and how to change your mind.
1. What cookies are
A cookie is a small file a website stores on your device so it can remember something between pages or visits: that you are signed in, or which theme you prefer. We also use similar browser storage, and treat it under the same rules.
2. The cookies we use
| Category | What it does | Needs consent? |
|---|---|---|
| Essential | Keeps the site working, keeps you signed in, protects forms against abuse, and remembers your cookie choice so we don't ask again. | No. The site cannot work without these. |
| Analytics | Tells us, in aggregate, which pages people read and where they get stuck, so we can fix the confusing parts. | Yes. Set only if you accept. |
| Preference | Remembers choices such as your light or dark theme and your language. | Yes. Set only if you accept. |
3. What we don't use
We do not use advertising or cross-site tracking cookies on this website, and we do not sell personal data or share your details with third-party marketers.
4. How to control cookies
- The banner. When you first visit, you can choose "Accept all" or "Essential only". Choosing essential only genuinely prevents analytics and preference cookies from being set.
- Change your mind. Clear this site's cookies and site data in your browser settings; the banner appears again on your next visit.
- Your browser. Every major browser lets you block or delete cookies for a site. Blocking essential cookies may stop parts of the site working.
For anything else, write to contact@helpora.app.
5. How long cookies last
Session cookies disappear when you close your browser. Persistent cookies store your consent choice and preferences.
Questions about this policy?
Write to contact@helpora.app or call +91 96666 46106 (10:00 AM to 8:00 PM IST, Monday to Saturday). For formal complaints, see Grievance Redressal.